Privacy Policy

At GoKong Casino, we are committed to protecting your personal data and ensuring that you have a safe and enjoyable online gaming experience.

What information do we collect?

We collect the following types of information from you:

Personal details: name, date of birth, address, phone number
Login credentials: username, password
Financial information: payment method, transaction history
Gaming activity: game played, stakes placed, wins and losses

Why do we collect this information?

We use your personal data to provide you with our services, including:

Creating and managing your account
Processing transactions and payments
Verifying your identity and age
Providing customer support
Analyzing gaming activity to prevent fraud and ensure fair play

How do we protect your information?

We take the security of your personal data seriously. We use industry-standard encryption and secure servers to protect your information from unauthorized access.

With whom do we share your information?

We may share your information with third-party service providers who assist us in providing our services, including:

Payment processing companies
Identity verification services
Customer support teams

We will not sell or distribute your personal data to any third party for marketing purposes.

Your rights under the General Data Protection Regulation (GDPR)

You have the right to:

Access your personal data
Rectify inaccurate or incomplete information
Erase your personal data
Restrict processing of your personal data
Object to processing of your personal data for direct marketing purposes

To exercise these rights, please contact our customer support team.

How long do we retain your information?

We will retain your personal data for as long as necessary to provide you with our services and comply with applicable laws and regulations. This may include:

For a minimum of 6 years to comply with anti-money laundering regulations
Until the end of any disputes or claims related to gaming activity

Changes to this policy

We reserve the right to modify this policy at any time without notice. We will notify you of any significant changes.

Contact us

If you have any questions about our privacy policy, please contact our customer support team.